国家农作物种质资源平台服务绩效评价体系构建

doi:10.3864/j.issn.0578-1752.2016.13.002

摘要/Abstract

摘要： 【目的】国家农作物种质资源平台在“十二五”期间转为全面运行服务阶段，建立有效的平台服务绩效评价体系对服务效果定量评价，便于上级主管部门根据平台实现服务职能情况，确定资金的分配，保证平台更好地运转，提高平台服务效果。【方法】从国家农作物种质资源平台实际出发，在分析影响平台服务效果相关因素的基础上，按照评价指标科学性、全面性、系统性和持续性的原则，基于层次分析法构建了多维多指标的平台服务绩效评价体系。首先参考国家科技基础条件平台中心绩效考核指标，对评价指标重新分类、整合，按照影响平台服务效果的因素将评价指标分为不同维度，每一维度下又分成不同级别的评价指标。然后对经典的层次分析法进行改进，采取专家打分、归一化处理等步骤确定各级评价指标的相对权重，并将各级评价指标的相对权重相乘，得到评价指标的实际权重。最后对各级评价指标加权计算，得到平台服务效果整体评价值和某一维度下的评价值。【结果】使用该方法对国家农作物种质资源平台“十二五”期间的运行服务数据定量分析，试验结果如下：（1）平台“十二五”期间整体运行服务效果良好且稳定增长。（2）平台资源整合数量持续增加，但资源整合增速缓慢，资源鉴定评价和繁殖更新数目较少。（3）平台运行管理服务规范，但多年很少变化。（4）服务成效增速显著，资源服务量和信息服务量已达到一定规模，技术推广等服务力度不够。（5）服务用户群体比较稳定，服务企业用户比率增加。（6）平台未来服务潜力提高很大。（7）科技支撑服务和典型服务数量增速明显，但具体服务数量仍很有限。未来应进一步整合资源，加快资源鉴定评价和繁殖更新工作，满足用户多样化的需求，提高平台服务深度；加强平台基础设施建设，完善平台运行管理体制，使平台服务人员更加专业化，提高平台服务效率；服务重点应继续放在企业和个人用户方面，提升创新能力，提高平台服务广度；重视平台服务对高水平科研的支撑作用，规范专题服务流程，进一步提高平台服务质量。【结论】该多维多指标的绩效服务评价体系可对服务效果全方位评价，评价指标体现了服务深度、服务效率、服务广度、服务质量及服务潜力等方面。

关键词: 农作物种质资源平台, 层次分析法, 服务绩效, 评价指标

Abstract: 【Objective】National crop germplasm infrastructure changed into full operational service stage during the 12th Five-Year Plan, it is necessary to construct an effective service performance evaluation system to evaluate the service effectiveness quantitatively, so that the management department can allocate funds according to how the service function was implemented, and ensure the infrastructure to work better and improve service effectiveness. 【Method】 On the basis of analyzing relevant factors that influence service effect, considering the reality of national crop germplasm infrastructure, this paper constructed a service performance evaluation system of multi-dimension and multi-index based on Analytic Hierarchy Process(AHP) , and it followed scientific, comprehensive, systematic and sustainable evaluation principles. Firstly, this paper referenced these service performance evaluation indexes drafted by National Science and Technology Infrastructure Center, classified and integrated them into different levels according to relevant factors, every level had different evaluation sub-indexes. Then the paper improved the classical AHP, calculated the index relative weight using expert scoring, averaging and normalizing method, and multiplied different level index weights to get actual weight. Finally, the paper weighted these index weights and their service numbers, so as to get overall evaluation value and part evaluation value.【Result】This paper analyzed the yearly service data of national crop germplasm infrastructure during the 12th Five-Year Plan quantitatively, the experimental results were as follows: (1) The overall service effectiveness was good and increased steadily during the 12th Five-Year Plan. (2) The integrated resources total increased continuously, but the growth rate was slow, and the resources number of evaluation and update was small. (3) The management service standardized orderly and had little change over the years. (4) The service effectiveness increased obviously, the amount of resources services and information services were large, while the amount of technology services was small. (5) The user group was relatively stable, and the proportion of serving company users was increasing. (6) The future service potential enhanced greatly. (7) The technology services and the typical services grew significantly, but the number was still limited. So, in the future, we should integrate more resources, accelerate evaluation and update of germplasm resources to meet the needs of different users, so as to improve service depth. We also should strengthen infrastructure, improve the management system, and make service personnel more professionalization to improve service efficiency. What’s more, we should still focus on serving company and individual users, enhance innovation capability to improve service breadth. Finally, we should attach importance to the role of high level scientific research brought by germplasm resources service, standardize subject service process to further improve service quality.【Conclusion】The service performance evaluation system of multi-dimension and multi-index can evaluate service effectiveness comprehensively, and the evaluation indexes embody service depth, effectiveness, breadth, quality and potential, etc.

Key words: crop germplasm resources infrastructure, analytic hierarchy process (AHP), service performance, evaluation index

陈丽娜，方沩，司海平，陈彦清，曹永生. 国家农作物种质资源平台服务绩效评价体系构建[J]. 中国农业科学, 2016, 49(13): 2459-2468.

CHEN Li-na, FANG Wei, SI Hai-ping, CHEN Yan-qing, CAO Yong-sheng. A Service Performance Evaluation System of National Crop Germplasm Resources Infrastructure[J]. Scientia Agricultura Sinica, 2016, 49(13): 2459-2468.

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